|group picture with staff|
There was fanfare at Ayaba Hotel in Bamenda today May 1, 2015 when North West Governor Adolph Lele Lafrique and entourage stormed the hotel conference hall to celebrate with workers. This year’s celebration was different due to the magnitude of the quest. Besides, model workers were recognized for their outstanding contributions to work safety and the quality earlier during the day at the Bamenda grandstand. 15 workers of Ayaba Hotel were happy recipients of the labour medal. The celebration created a festive atmosphere for the workers who were joined by friends and relatives. As a key highlight of the celebration, NW Governor dinned with the entire staff body of Ayaba Hotel.
Worthy to note that workers also applauded the General Manager, Doume Zacharie for making sure that Ayaba gets back its leading position in the region. He was also enjoined for registering all the workers into the Social Insurance as well as the rehabilitation of the canteen.
Talking to this reporter during that fabulous occasion, some of the staff thanked the General Manager, Doume Zacharie for the rehabilitation work carried out in the establishment since 2013. In a mode of fanfare and ecstasy, Ayaba Hotel workers reiterated that they are attaining the five basic determinants of quality customer service. “The complete transformation of the hotel has given it a facelift and impetus to remain top in a market where competition is stiff and unfair”, one of the receptionists added. Harping on the numerous changes that have moved Ayaba Hotel from the doldrums to attain the five determinant qualities of costumer service, the staff cited amongst others the complete overhauling of the housing department which include, rehabilitation of the suites, rehabilitation and transformation of room 601 into a semi-suite, the painting to changing of bed sheets in all the rooms, the installation of electronic locks, flat TV screens in all rooms, lobby, bar and restaurant. “All these have created comfort to our guests who now see our hotel as a real home away from home”, Doume Zacharie told this reporter.
|NW Governor leaving Ayaba|
|Group picture with recipients of labour medals|
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