If you serve in a church,
criticism comes with the territory. I doubt that any pastor or leader
likes it. But, we must deal with it in a God-honoring way. One way to do
that is to understand why people criticize us. I’ve listed
below what I believe are seven reasons why church people criticize
pastors with a suggested response to each.
Why church people criticize pastors
1. They lack spiritual maturity. Some
people criticize you because they think it’s part of a Christian’s job
description. After all, “Pastors need to avoid pride and some good
healthy criticism can keep ’em humble.”
• Response: Don’t be surprised that you get criticized. Make
sure that your church has an intentional spiritual formation strategy
to help people think and act more biblically.
2. They feel they are losing the church they once knew. As
we get older, we must deal with the inevitable results of aging,
slowing cognitive function, and reduced flexibility and resilience.
Seniors in your church may feel that changes you are bringing are taking
away the church they grew up in. Guess what? Unless we stay resilient
as we age, when we get older we’ll probably feel the same way.
• Response: Give a gracious listening ear to seniors and
seek to empathize with them by stepping into their shoes. Try to see
their concerns from their perspective.
3. They don’t feel they have a voice. Some church people can feel that their opinions don’t matter and so criticize to get their voice heard.
• Response: Provide opportunities that give people a way to
give input. I’ve heard Patrick Lencioni, leadership author and guru,
often say that people will support you if they feel that they’ve been
truly heard.
4. They don’t deal with change very well.
Some people are born more adverse to change than others. Their brains
are wired that way. Their fear circuits are more easily set off by
uncertainty, and change brings uncertainty.
• Response: Recognizing this fact will give you greater
tolerance and understanding of why some people tend to criticize more
than others. Again, empathy will go a long way to help these folks feel
more comfortable with change and less critical.
5. They need to find something or someone toward which to vent their hurt caused by other life issues.
Some people in your church project their personal hurts through
criticism. Criticism helps ease their angst, at least for the short
term.
• Response: Although this is not a pleasant reality, it is
true. A wise counselor once said, “The past is not past until it is
processed.” Many in your church still carry heavy loads of guilt and
anger that can easily spill over toward you through criticism. I suggest
prayer in response to this kind of critic. Prayer could fit into a
response for every category I’ve listed, but it’s especially apropos in
this case. If you sense that others are projecting their pain toward you
through criticism, ask the Lord to heal their hurt and to release
their unforgiveness, bitterness and pain.
6. They are truly malevolent people committed to your demise.
• Response: Although I believe these critics are few, they
do exist. If you face this kind of person in your church, take bold
action. Titus 3.10 commands us to warn a divisive person once and after
that have nothing to do with them. Sometimes extreme cases require
you to apply church discipline.
7. They have a point. Sometimes the criticism is valid and you need to hear it.
• Response: Listen and heed. When the criticism reflects a
valid issue, learn from it and make appropriate adjustments in your
life or ministry. Proverbs 27.6 says, “Faithful are the wounds of a
friend.”
Criticism is never pleasant, but sometimes necessary. When News Breaks Out, We Break In. (The 2014 Bloggies Finalist)
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